Shipping policy
Shipping Policy
At Roota, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policies below.
Shipping Methods
We offer the following payment methods for your convenience:
-
Cash on Delivery (COD)
-
Bank Transfer
-
JazzCash
-
Easypaisa
Processing Time
Orders are processed and shipped within 1-3 business days. Please note that orders placed on weekends or holidays will be processed the following business day.
Shipping Time
-
Standard Shipping: Typically takes 3-7 business days depending on your location.
-
Fast Delivery: To ensure faster delivery, we recommend using Bank Transfer, JazzCash, or Easypaisa as your payment method. These methods are processed quicker and can reduce shipping delays. Cash on Delivery may take slightly longer due to payment processing and verification.
Shipping Fees
-
Shipping costs are calculated at checkout and vary depending on your location.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS (depending on the courier service). You can use this tracking number to monitor the status of your shipment.
Please note: You can track your order using the courier’s tracking system, which will provide real-time updates until your package is delivered.
International Shipping
Currently, we only offer shipping within Pakistan. We plan to expand to international locations in the future. Stay tuned!
Lost or Damaged Packages
While we do our best to ensure safe delivery, if your package is lost or arrives damaged, please contact us at officialroota@gmail.com immediately. We will assist in resolving the issue.
Contact Us
If you have any questions or need further information regarding your shipment, feel free to reach out to us at officialroota@gmail.com.
Quick Tips for Fast Delivery:
-
Use Bank Transfer, JazzCash, or Easypaisa for quicker order processing and faster delivery.
-
Track your order using the provided tracking number to stay updated on delivery status.